FAQs

At Rexen Consultancy we provide a hassle-free outsourcing solution for UK businesses. Handling the entire hiring and management lifecycle, connecting you with UK-market trained professionals in roles like Logistics, Accounting, Sales, Web Development, and more. Our model eliminatesthose traditional employment burdens, offering a remote team at a simple, all-inclusive rate.

Hiring a dedicated remote employee through us gives you the best of both worlds. Unlike freelancers who often face the pressures of multiple clients, your employee is dedicated solely to you, integrated into your processes. Whilst in comparison to a local hire, you save significantly on costs (salary, benefits, office space) whilst we handle all the administrative, legal, and IT burdens, providing you with afully equipped professional.

Yes, this is a key advantage. Our professionals are trained to work according to UK business hours for maximum overlap and real-time collaboration with your in-house team.

We employ a thorough quality assurance approach. This includes rigorous hiring, comprehensive training, clear Key Performance Indicators (KPIs), dedicated account and team managers, and regular performance monitoring and reporting. This will all be made accessible to you when it comes to the process.

We adapt to your preferred communication style and tools to ensure we feel like a natural extension of your in-house team. We do use a variety of industry-standard tools to ensure seamless collaboration, such as Microsoft Teams, Zoom, Asana, and Trello. In addition to this, you would have access to our dedicated UK landline allowing a direct point of contact.

Absolutely. Our recruitment process is tailored to your precise needs. During our consultation, we identify the exact skills and experience required, and we source candidates who are a perfect match for your business. Rest assured your niche can be met.

Your satisfaction is guaranteed. If the initial match isn’t perfect, we will manage the process of finding a replacement at no extra cost to you, ensuring a smooth transition and delivering you the right talent.

Data security is paramount. We implement multi-layered protection systems including secure VPNs, firewalls, and strict access controls. All employees sign comprehensive Non-Disclosure Agreements (NDAs), and our facilities have 24/7 security. Your data remains your property.

Outsourcing means contracting a task to an external provider, which could be in the same country or abroad. Which is what we provide at Rexen.

Offshoring however, means moving a business process to another country, which could be to your own company's foreign branch (captive offshoring) or to an external provider.
You can onshore (within your country), nearshore (to a neighbouring country), or offshore (to a distant country).

We have a structured transition process to ensure no disruption to your service. This includes knowledge transfer, documentation handover, and a replacement with a pre-vetted professional from our talent pool, all managed by us.